The policy of Tilal Nimr Trading & Contracting Co. LLC is to attain total Customer Satisfaction by providing a reliable and efficient service to its clients in the Civil Engineering & Construction fields.
The company is committed to establish, implement, monitor and review quality objective on periodic basis. The goal of the company is to achieve a high level of customer satisfaction at all times. TILAL NIMR believes in the concept of client and Contractor working together in pursuing this policy and in continually striving for improvements in service quality.
The quality policy is based on 3 fundamental principles: •Ensuring that we fully identify and conform to the needs of our Clients.
•Looking at our service provision, identifying the potential for errors and taking the necessary action to eliminate them. •Everyone understanding how to do their job and doing it right first time.
The quality policy principles and objectives will be communicated and available to staff at all times.
Our Company will constantly review and improve on our services to ensure tasks are completed in the most cost effective and timely manner for the benefit of all our Clients.
We shall ensure that all our personnel understand and fully implement our Company's policies and objectives and are able to perform their duties effectively through an ongoing training and development program
Our Goal: “No One Gets Hurt” Tilal Nimr Trading & Contracting Co. LLC is dedicated to preventing the accidental loss of any of its resources, including employees, physical assets and its sub- contractor’s staff. In fulfilling this commitment to protect both people and property; •Tilal Nimr will provide a safe and healthy workplace for its employees and its sub- contractor employees and will provide requisite instruction and training.
•Tilal Nimr management will provide and maintain a safe and healthy work environment, in accordance with industry standards and in compliance with legislative requirements, and will strive to eliminate any foreseeable hazards which may result in property damage, accidents, or personal injury/illness.
•Tilal Nimr is committed towards control of Accidental loss through good management in combination with active employee involvement.
The Managing Director of this organization promises that every precaution, reasonable in all circumstances, will be taken for the protection of all workers. No job is to be regarded so urgent that, time cannot be taken to do it in a safe manner. The welfare of the individual is our greatest concern.
All management activities will comply with company safety requirements as they relate to planning, operation and maintenance of facilities and equipment. All employees will perform their jobs properly in accordance with established procedures and safe work practices.
I trust that all of you will join me in a personal commitment to make safety a way of life. So let’s all work together to prevent incidents from creating unwanted losses and personal injuries or illnesse